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Our support department is available by sending e-mail to the following addresses, or via telephone on +679 326 0074, or facsimile on +679 326 0073. Our customers can also get support from the UK office, for support outside of operating hours. See Contact page for more information.

General Support Issues
Please forward general support queries to customersupport@fern.com.fj

Additional help may be accessed from the following:
               · Our online FAQ, including version history reports.

Fill out the details below. Please note fields marked with asterisks are mandatory fields. It helps us in identifying the customer and the surrent version that they are using.

Please Fill the form below and click the Submit Form button

  Subject
  Comments and suggestions
  Licence Number
  Company Name
  E-Mail Address
  Support Infomation
Please complete all the fields below if you are reporting a problem using the software. Note, be precise with any error messages and how to recreate a problem.
  Product Details
  Product
  Version
  Computer Details
  Operating System
  CPU (eg PIII)

RAM (eg 64Mb)
  Other Information
  Error Message
  Notes, please outline the steps to reproduce any problem.
              

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